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Resources

Filter: brand sentiment

Santa's Shattered Sentiment

Social Insights/ Brand Sentiment/ Text Analysis

Wordnerds study: What do the reactions reveal about the elements that make a “successful”?

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Water Companies CX Social Insight Report to Launch at SWAN 2020

Social Insights/ Brand Sentiment/ Market Reviews

We take our love of words into new waters with our latest social insight report, launching at SWAN 2020 in July.

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US Telco's Customer Experience During COVID-19 - Twitter Study

Social Insights/ Brand Sentiment

We examine how the biggest telcos in the US performed and how customers feel about them—in the middle of a global pandemic.

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Christmas Adverts Showdown 2019

Social Insights/ Brand Sentiment

Holidays are coming...except, they’re here, it’s November and nobody gives a Coca-Cola truck anymore.

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