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A study of 32k tweets from 14 UK-based Housing Associations.

How can water companies really listen to and understand their customers when there is so much noise on social media? And how can they identify the problems that affect most customers... and those that affect some customers most?

We take our love of words into new waters with our latest social insight report, launching at SWAN 2020 in July.

Welcome to the first in a series of Wordnerds market reviews, where we look beyond the star ratings and find out which product is really right for you.

January is the month for hitting the gym, and even nerds like us are no exception. So we’ve spent January analysing thousands of reviews of top gym chains in the country, to see how they fared in January, and which is right for you.