This article is a breakdown of the content delivered in our inaugural “PAPA framework” webinar, guiding housing providers through how they can treat their customer data to best adhere to TSMs — by improving the customer experience at the root of...Read more..
Artificial Intelligence/ Text Analysis/ Housing
Lick your elbow and make sure your tenants are adequately supported during a period of rising costs and heightened regulation.Read more..
Social Insights/ Linguistics/ Text Analysis
How Twitter has changed online conversation - and what you need to do about it.Read more..
This article isn't really about pizza, but we do talk about pizza. And flowers.Read more..
Social Insights/ Brand Sentiment/ Text Analysis
What do audience reactions reveal about the elements that make a Christmas ad “successful”?Read more..
Understanding the evolving landscape of passenger routines, sentiment and mindset will be essential to the public transport industry’s post-COVID recovery plan.Read more..
Pop quiz, hotshot. You’ve been given a big stack of unstructured text data - could be survey responses, social data, staff appraisals. You have to pull insights from this data, and explain to your organisation what’s going on.Read more..
Have you ever noticed changes in your decision-making ability pre and post-lunch? Is food shopping on an empty stomach like an episode of Supermarket Sweep? Or do the sugar shakes make you a little more irk-some than usual? Well, you’re definitely...Read more..