Six VoC currents to catch in 2024
If you fancy some new thinking to give you ideas that might transform...
Six VoC currents to catch in 2024
If you fancy some new thinking to give you ideas that might transform your team, your organisation, and above all, your customers this year...
The bias of AI 🤖
What can AI-only text generation tools teach us about the pitfalls of...
The PAPA framework 🦸♀️
Guiding housing providers through how they can treat their customer...
World Passenger Awards 22 🏆
Riding the high from World Passenger Festival, we're here to bring...
Housemark says... 🤯
Lick your elbow and make sure your tenants are adequately supported...
Safeguard your business by acting like an annoying kid 👶
It’s the biggest question in the world. The question that’s the basis...
The real cost of living — and what HAs can do about it 🏡
The cost of living crisis is a problem for everyone, not least those...
Scottish Twitter — catnip for linguists 🐤
Scottish Twitter has changed online conversation — so what do you...
Please can I have a pizza 🍕
This article isn't really about pizza, but we do talk about pizza....
Homeschool project: Alice, Wordnerds, and the Famous Five 🕵️♀️
Co-Founder Steve took his daughter's English lesson to the next...