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Our Nerdy Notes

The World Passenger Awards, 2022

Artificial Intelligence/ Rail

Riding the high from World Passenger Festival, we're here to bring you the brightest news that was delivered through the whole conference (if we do say so ourselves).

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Bias deep-dive part 2: The bias of AI

Artificial Intelligence

Welcome to our second bias deep-dive at Wordnerds. Last time, we spoke about how bias can infiltrate every part of our society, even the glitter-strewn innocence of Strictly. Now we're going to tell you about how this bias can infiltrate the world...

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Housemark says...

Artificial Intelligence/ Text Analysis/ Housing

Lick your elbow and make sure your tenants are adequately supported during a period of rising costs and heightened regulation.

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Bias deep-dive 1: Is Strictly biased?

Artificial Intelligence

Welcome to our first bias deep-dive at Wordnerds. Any data scientist worth their “Kiss Me I’m a Data Scientist” novelty baseball cap knows that bias is an enormous challenge in big data, Artificial Intelligence, and beyond.

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The real cost of living - and what Housing Associations can do about it

Market Reviews/ Housing

A study of 32k tweets from 14 UK-based Housing Associations.

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MRMW North America - The World’s Leading Market Research Conference

Events/ Wordnerds

Wordnerds will be at stand 11 and speaking Thursday 16th June at 02:40 EDT. 

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Five ways AI will revolutionise student recruitment

Higher Education

This is part two in our series of the challenges Higher Education folk face. Check out part one here.

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How Scottish Twitter changed online conversation - and what you need to do about it.

Social Insights/ Linguistics/ Text Analysis

How Twitter has changed online conversation - and what you need to do about it.

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Please can I have pizza?

Text Analysis/ Insights

This article isn't really about pizza, but we do talk about pizza. And flowers.

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Santa's Shattered Sentiment

Social Insights/ Brand Sentiment/ Text Analysis

What do audience reactions reveal about the elements that make a Christmas ad “successful”?

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Dynamite, Elena and Automated Clustering

Events/ Wordnerds

We're celebrating like it's 2019.

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A 5G Customer Experience Revolution With West Midlands 5G (WM5G)

Text Analysis/ Rail

Understanding the evolving landscape of passenger routines, sentiment and mindset will be essential to the public transport industry’s post-COVID recovery plan.

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What do you do with a ton of text data?

Text Analysis

Pop quiz, hotshot. You’ve been given a big stack of unstructured text data - could be survey responses, social data, staff appraisals. You have to pull insights from this data, and explain to your organisation what’s going on.

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How Skipping Lunch Can Mess Up Your Data Analysis

Text Analysis

Have you ever noticed changes in your decision-making ability pre and post-lunch? Is food shopping on an empty stomach like an episode of Supermarket Sweep? Or do the sugar shakes make you a little more irk-some than usual? Well, you’re definitely...

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How to become your CEO’s best friend

Strategy

At Wordnerds, there are many things we’re sure about. The way you use language is perfect, teams require mutual respect, Teenage Fanclub are underrated. But our strongest opinion is - insights teams should be their CEO's best friends.

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CGI partners with Wordnerds to provide CGI Text Analytics Services

Wordnerds

CGI launch new Text Analytics Services offering, which uses Wordnerds unique AI sentiment analysis platform, taking customer insight to the next level.

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Wordnerds to co-host two sprints at Innovation Festival 2020

Events/ Wordnerds

Wordnerds are co-hosting two sprints at this year's Innovation Festival with Northumbrian Water and CGI.

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UK Water Companies State of the Nation Report now available for download

Social Insights/ Market Reviews

How can water companies really listen to and understand their customers when there is so much noise on social media? And how can they identify the problems that affect most customers... and those that affect some customers most?

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Water Companies CX Social Insight Report to Launch at SWAN 2020

Social Insights/ Brand Sentiment/ Market Reviews

We take our love of words into new waters with our latest social insight report, launching at SWAN 2020 in July.

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US Telco's Customer Experience During COVID-19 - Twitter Study

Social Insights/ Brand Sentiment

We examine how the biggest telcos in the US performed and how customers feel about them—in the middle of a global pandemic.

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